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Case 07 / Prior corporate experience

From After-the-Fact Buying to Preventive P2P Controls

Representative experience from prior corporate transformation and procurement leadership roles. Company, supplier and stakeholder names have been anonymised.

Environment profile

The operating context

Organisation type
Large enterprise
Functional scope
Procurement, Finance, P2P and business users
Process
Source-to-Pay compliance
Project scope
Enterprise purchasing behaviour and controls

The case

Challenge, approach and evidence

01

Challenge

A significant volume of transactions occurred outside the intended purchasing process. Suppliers could be engaged before onboarding, requisition approval or PO creation, resulting in after-the-fact invoices, compliance issues and repeated remediation.

02 / Operating shift

From the old model to the new one

BEFORE

Recurring retrospective remediation after commitments had already been made.

AFTER

Preventive procurement controls applied before supplier commitment and invoice creation.

03 / Relevant outcomes

What changed

  • Achieved an approximately 90% reduction in after-the-fact transactions.

  • Reduced the exception workload by addressing the behaviours and controls that generated it.

Proof points / Metrics

What the evidence supports.

~90%

After-the-fact transaction reduction achieved

Capabilities

Capabilities demonstrated, applied across the case.

  • P2P Transformation
  • Procurement Governance
  • Compliance
  • Change Management
  • User Adoption
  • Process Excellence
  • Preventive Controls

A practical first step

Bring the operational challenge into focus.

A focused diagnostic can clarify root causes, ownership, risk and the most practical route forward.