Overlapping rent and utility workflows, fragmented ownership and duplicated verification.
Case 05 / Prior corporate experience
Redesigning P2P for Site Leases, Rent and Real Estate Operations
Representative experience from prior corporate transformation and procurement leadership roles. Company, supplier and stakeholder names have been anonymised.
Environment profile
The operating context
- Industry context
- Site leases, rent and real-estate operations
- Organisation type
- Large enterprise
- Systems
- Enterprise P2P environment
- Project scope
- ~700-site environment; initial analysis baseline of ~650 sites
The case
Challenge, approach and evidence
01Context
+
A large site-lease and real-estate environment generated complex annual rental and utility invoices. A strategic site-provider pilot represented approximately CHF 6M in annual invoice exposure.
02Challenge
+
Responsibility was fragmented across Real Estate, Engineering, Accounting, P2P and external service providers. Rent and utilities followed overlapping workflows despite different accounting and operational requirements.
- Non-PO invoices and manual routing
- Duplicated verification and unclear ownership
- Payment delays and unnecessary administrative work
03 / Operating shift
From the old model to the new one
A designed source-separated operating model with clear ownership, suitable systems and a scalable pilot blueprint.
04 / Relevant outcomes
What changed
Designed a target operating model aligned to the distinct accounting and operational needs of rent and utilities.
Identified an estimated ~80% potential reduction in the related non-PO invoice flow; implementation achievement was not confirmed.
Proof points / Metrics
What the evidence supports.
Broader site-lease and real-estate environment
Annual pilot supplier invoice exposure
Exposure for the strategic site-provider pilot.
Estimated non-PO reduction opportunity
Estimated opportunity—not an achieved result.
Capabilities
Capabilities demonstrated, applied across the case.
- Operating Model Design
- Real Estate P2P
- Finance Alignment
- Root-Cause Analysis
- Process Simplification
- Governance
- Stakeholder Alignment
- Business Case Development
A practical first step
Bring the operational challenge into focus.
A focused diagnostic can clarify root causes, ownership, risk and the most practical route forward.